Terms of Service

1. Description of Services

Controlled K9 provides in-home Board and Train programs and related dog training services in Virginia, Maryland, and Washington DC. Specific program details, pricing, duration, and inclusions are discussed during the consultation call and confirmed in a separate written service agreement before any program begins.

2. Eligibility

You must be at least 18 years old and the legal owner of the dog you are inquiring about. By submitting our quiz or booking a call, you confirm that you meet these requirements.

3. No Guarantee of Specific Results

Dog training outcomes depend on many factors, including the individual dog's temperament, the owner's consistency in maintaining trained behaviors, the home environment, and the specific behavioral issues being addressed. While we are confident in our methodology and proud of our results, we cannot and do not guarantee specific training outcomes for any individual dog. Testimonials and case studies on our website reflect the experiences of individual clients and are not a guarantee of results for your dog.

4. Consultation Calls

The 30-minute consultation call is provided at no cost and creates no obligation to purchase any program. The purpose of the call is to assess fit and answer your questions. Any program enrollment requires a separate written service agreement.

5. Communications

By submitting your contact information, you agree to receive communications from Controlled K9 related to your inquiry, including phone calls, text messages, and emails. You may opt out of marketing communications at any time. See our Privacy Policy for details.

6. Intellectual Property

All content on our website, including text, images, videos, logos, training methodology descriptions, and quiz design, is the property of Controlled K9 or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

7. Prohibited Conduct

You agree not to:

• Use our website or services for any unlawful purpose
• Submit false or misleading information in our forms
• Attempt to interfere with the operation of our website
• Use automated tools to scrape, copy, or collect data from our site
• Impersonate any person or entity

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

9. Limitation of Liability

To the maximum extent permitted by law, Controlled K9 and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services. Our total liability for any claim arising from your use of our website shall not exceed $100 or the amount you paid us in the past 12 months, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless Controlled K9 from any claims, losses, damages, or expenses arising from your violation of these Terms, your violation of any law, or your use of our services.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Virginia, and you consent to the personal jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

13. Contact

If you have questions about these Terms, contact us at:

Controlled K9
Broad Run, VA
Email: james@controlled-k9.com
Phone: (571) 724-0334